Policies

Terms & Conditions

Any access or use of shop.thespartanburgers.com constitutes acceptance of the following Terms & Conditions on your behalf. Acceptance means you will be bound to the terms in this agreement and any provisions made in the future. shop.thespartanburgers.com has the right to amend their Terms & Conditions and Privacy Policy at any time. It is your sole responsibility to check back frequently for updates and changes.

Liability Disclaimer

shop.thespartanburgers.com and any information found on the site are offered for informational purposes only. shop.thespartanburgers.com is not liable or responsible for the availability, usefulness, or accuracy of the content made available or transmitted to this site. The information has not been verified by an outside source or authenticated either wholly or partially by shop.thespartanburgers.com is not responsible or liable for any misfortune, hardships, or injury resulting from the use of this site.

Copyrights

Copyright © shop.thespartanburgers.com 2021. All rights reserved. The materials on this website, including all text, images, graphics, design concepts and information, are protected by applicable copyright laws. Reproducing, copying, duplicating, publishing, distributing, or use of any information on shop.thespartanburgers.com, in whole or part, is restricted.

Return/Refund Policy

Returns and refunds for products sold on shop.thespartanburgers.com are at the sole discretion of shop.thespartanburgers.com. Contact our Return/Refund Representatives for more information on our return and refund policies, and/or to find out if your product(s) is applicable for return/refund. Products damaged by misuse, abuse, or regular wear and tear will not be accepted for return or refund. Upon incident of manufacturer defect, shop.thespartanburgers.com Return/Refund Representatives will award you a refund if appropriate or provide manufacturer contact information. If you receive the wrong order, or ordered the wrong product, contact our Return/Refund Representatives within 1 week from receipt of the items. If product damage is at the direct fault of shop.thespartanburgers.com, report the damage within 1 week from receipt of the items for a refund.

shop.thespartanburgers.com reserves the right to refuse returns for any reason.

Sales, Pricing, and Pricing Modification

All purchases are subject to availability. Any products may be discontinued at any time for any reason.

shop.thespartanburgers.com reserves the right to modify the prices of any tickets, merchandise and any other products and services offered. shop.thespartanburgers.com is not responsible for any error in copy or images relating to any products or services.

Shipping Policy/Delivery of Goods

Products purchased on shop.thespartanburgers.com are shipped via Fed Ex, UPS, or USPS. Delivery time is contingent on the shipping method you choose during the checkout process (standard shipping time is typically 1-5 business days).

shop.thespartanburgers.com is not responsible for the care or delivery of your order once it has been transferred to the carrier and leaves our facility. The responsibility to safely deliver products in a timely manner is forwarded to the carrier. If you receive damaged or defective property that you believe to be the fault of shop.thespartanburgers.com. contact our return department for assistance.

Tickets Purchase Terms

All ticket reservations will be delivered electronically to the purchaser’s email and or mobile phone. Purchaser can go into their account and transfer tickets to other parties.
To redeem your tickets, QR code will be scanned at entry gate. QR codes can be scanned from hard copy paper or on mobile phone displaying electronic receipt with QR code.
All ticket sales are final.
Ticket reservations may be subject to a seating reservation charge.
All Flex Plans can be redeemed any time for any game subject to seating availability. QR codes will expire at the end of the season.
All tickets and purchases can be viewed and managed by logging into your account on our website.
Gift card and purchase vouchers can be redeemed at any concession stand and or fan shop by showing QR code.
If you have any questions regarding ticket purchases, please contact our team’s office and email us.

Privacy Policy

What Information Do We Collect?

We only collects information provided by you, the website user, when you place an order for our products or services, register on our site or create a member account, subscribe to our newsletters, or fill out contact forms. Information collected through these methods include: name, email address, mailing address, phone number, or credit card information and billing address.

Any information collected from you while using our website may be used to: personalize your experience on our site, improve our website, improve customer service, or to process transactions. The information collected, whether private or public, will not be given, sold, exchanged, or transferred for any reason to another company or person without your consent, other than for the purpose of delivering the products or services purchased. The email you provide during purchase will only be used to update you on information regarding your order.

Website Security Methods

Any credit card information, or other sensitive information, collected by shop.thespartanburgers.com is first transmitted to Secure Socket Layer (SSL) technology and then encrypted into our database, only accessible by authorized persons with right to access our systems. All authorized persons are required to keep information accessed via our database confidential.

Stadium address: 1000 Duncan Park Drive Spartanburg, SC 29302
Phone Number for customers to call - 864-754-3556
Customer email contact is - [email protected]
Office Location Address: 314 S. Pine, Suite 100 Spartanburg, SC  29302
Mailing Address: P.O. Box 1653 Spartanburg, SC  29306